Support

Get help

Email support@instaplate.app for account, recipe import, purchase, privacy, or technical help. We aim to respond within two business days during launch.

For common questions, open Settings in the app and choose FAQ. For subscription billing or cancellation, use Manage Subscription in the paywall or your App Store or Google Play account settings.

Purchase issues

If a paid entitlement is missing, first use Restore Purchases. If it still does not appear, email support with the approximate purchase date and product name. Do not send a full receipt unless support asks for it through a secure channel.

Privacy requests

You can export or delete your account from Settings under Data & Privacy. If you cannot access the app, email support@instaplate.app from the address linked to your account.