Delete account and data

Delete in the app

Open InstaPlate → Settings → Your Data → Delete Account. Read the confirmation and follow the steps. Export anything you want to keep before you delete your account.

Request deletion without the app

Email support@instaplate.app with the subject “InstaPlate account and data deletion request”. Send the request from the email linked to your account, if you have one, and say that you want your account and associated data deleted. If your account has no linked email, tell us so we can help identify it. Do not send passwords, verification codes, or payment-card details.

We may ask for information needed to verify account ownership and prevent unauthorized deletion. Support will explain any verification needed and confirm the outcome. We handle requests within the period required by applicable law; any necessary extension will be explained.

What is deleted and what may remain

Account deletion removes account-linked recipes, private images, preferences, Dish Detective captures, analytics events, usage records, and community photo contributions from our active systems. You can also contact support about a request to delete particular personal data without closing your whole account.

A hashed deletion receipt may remain for up to 400 days. We request deletion of your RevenueCat customer record; app stores may retain purchase records independently, and anonymized crash diagnostics remain under the diagnostics provider’s retention settings. Anonymized processing totals and popularity aggregates, and public-source recipe facts and rewritten instructions without your account identity, may remain. Private photos and personal notes are not part of that retained public-source content. Records necessary for legal obligations, dispute resolution, or security may be retained for those purposes. Backup copies expire under the applicable backup retention schedule.

Previously downloaded or exported copies held by other people cannot be recalled. See our Privacy Policy for further information about retention and photo contributions.

Subscriptions are managed separately

Deleting an account or uninstalling the app does not cancel an Apple or Google subscription. You can request account deletion whether or not you have an active subscription. To prevent future charges, cancel separately in your app-store account settings.